Sheraton Salt Lake City Hotel
  • 10-Oct-2017 to 09-Dec-2017 (PST)
  • Front Office
  • Salt Lake City, UT, USA
  • Competitive Pay
  • Hourly
  • Full Time

Vacation, Sick and Holiday; Medical, Dental, Vision, LTD, STD, Life/Accident, 401k, Accident. Free Employee Parking. Potential discounts on worldwide hotels.


The Night Audit position is responsible for reconciling daily revenue to settlements, processing credit cards to the property management system. Perform audit function for the hotel while monitoring Front Desk. Excellent communication skills, friendly and courteous phone etiquette. Must be able to work the hours of 11PM to 7:30 AM, Monday through Sunday. May include holidays.

DUTIES

Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier. Run audit reports and journals from all credit card and computer systems.Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.Balance all revenue and settle accounts nightly, maintain files, and reset the system for the next day's operations.Make corrections and adjustments and handle any computer issues that may arise.Ensure all reports and back-up vouchers are complete and filed properly.Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.Review and correct discrepancies in the Front Desk System.Coordinate the front desk and restaurantbar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.Diligently fulfill responsibilities of front desk supervision, guest service agent, reservations agent, and telephone operator as needed.Maintain focus on guest, ensuring pleasant, efficient experience when checking in/out or resolving issues.

QUALIFICATIONS

Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations. Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates. Must have excellent mathematical and computer skills. High school education and relevant training and experience required.  Additional education preferred.At least one year of relevant experience required.   EOE/M/F/D/V/Drug-Free Workplace/MUST BE AUTHORIZED TO WORK IN THE UNITED STATES

Sheraton Salt Lake City Hotel
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